This week's episode was sparked by a conversation that transported me back to my years at Disney, where impeccable customer service wasn't just an expectation—it was a cornerstone of the magic.
As I reminisce about those early days, I'm inspired to share the remarkable strategies that elevate our travel services from good to great.
In this episode, I share:
· Understanding and Meeting Clients' Specific Needs
· The Art of Personalization in Travel
· The PATH Standards of Excellence for host agencies
· and so much more!
Enjoy (and take action)!
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